These Terms and Conditions govern your use of Omshreesalescorporation.in (the “Website”) and any purchase you make from us. By browsing this Website or placing an order, you agree to these terms. If you do not agree with them, please do not use the Website.
1. About us
The Website is owned and operated by Omshree Sales Corporation, an authorised retailer and distributor of Ayurvedic, wellness and personal care products, having its place of business at B-674, Romata Street, Ahmedabad, Gujarat – 380001, India.
GSTIN: 24AAACC1296D1ZK | FSSAI License No.: 100130420000945
In these terms, “we”, “us” and “our” refer to Omshree Sales Corporation, and “you” refers to the person using the Website or placing an order.
2. Eligibility
You must be at least 18 years of age and legally capable of entering into a contract under Indian law to place an order on this Website. If you are under 18, you may use the Website only with the involvement of a parent or guardian, who will be responsible for the order.
3. Products and product information
We are a retailer and distributor. Several products sold on this Website are manufactured or marketed by third-party brands, and all brand names, trademarks and logos belong to their respective owners. Their appearance on this Website indicates only that we stock and sell those products; it does not imply that we own those marks.
Product descriptions, ingredient lists, images and usage instructions on this Website are provided for general information. Packaging, formulation and labelling can be changed by the manufacturer without notice. The information printed on the product label you receive always takes precedence over anything written on this Website. Please read the original label before use.
Product images are indicative. Actual packaging, colour and size may vary.
4. Health disclaimer
The products sold on this Website are Ayurvedic, herbal, food and personal care products. They are not prescription medicines, and no statement on this Website has been evaluated as a medical claim.
Nothing on this Website — including product descriptions, blog articles and health tips — is medical advice, a diagnosis, or a treatment plan. These products are not intended to diagnose, treat, cure, control or prevent any disease. Results vary from person to person depending on individual body constitution, diet, lifestyle and consistency of use.
Please consult a qualified physician or a registered Ayurvedic practitioner before starting any supplement or health regimen, especially if you are pregnant, nursing, giving the product to a child, elderly, undergoing treatment, or taking any regular medication. Do not stop or change any prescribed medication or insulin on your own. If you experience any unusual reaction, stop using the product and seek medical advice.
5. Prices and payment
All prices are shown in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We may revise prices, offers and discounts at any time without notice, but a change in price will not affect an order that we have already confirmed.
We accept UPI, GPay, PhonePe, bank transfer, and Cash on Delivery where available. We do not store your payment credentials; online payments are handled by third-party payment providers under their own terms.
6. Orders and acceptance
Placing an order is an offer to buy. A contract is formed only when we confirm the order and dispatch it. We may decline or cancel an order, in whole or in part, in situations such as unavailability of stock, an error in the listed price or description, an incomplete or unserviceable delivery address, a suspected fraudulent or bulk-resale order, or a repeated history of refused Cash on Delivery parcels. Where payment has already been received for a cancelled order, we refund it in full.
Products sold on this Website are intended for personal use. They are not sold for commercial resale without our written consent.
7. Shipping, returns and refunds
Delivery timelines and charges are set out in our Shipping and Delivery Policy. Returns, replacements, cancellations and refunds are governed by our Refund and Returns Policy. Both policies form part of these Terms.
8. Accounts
If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please inform us promptly if you believe your account has been used without your permission. We may suspend or close an account that is used in breach of these Terms.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.
10. Intellectual property
The content of this Website that we have created — including our logo, page text, blog articles, our own photographs and the overall layout — belongs to Omshree Sales Corporation and is protected under Indian copyright law. You may read, share and link to it, but you may not copy, republish or use it commercially without our written permission. Third-party brand names, product images and trademarks remain the property of their respective owners.
If you believe any content on this Website infringes your rights, please write to support@omshreesalescorporation.in with details and we will review it promptly.
11. Acceptable use
You agree not to use this Website to attempt unauthorised access, introduce malicious code, scrape or copy content in bulk, place fraudulent orders, or interfere with the Website’s normal operation.
12. Third-party links
This Website may link to other websites, including WhatsApp and payment providers. We do not control those websites and are not responsible for their content, practices or availability. Their own terms and privacy policies apply when you use them.
13. Limitation of liability
To the extent permitted by law, our total liability in connection with any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, or for delays and failures caused by events beyond our reasonable control, including courier disruption, natural events, strikes, and government restrictions.
Nothing in these Terms limits any right you have as a consumer under the Consumer Protection Act, 2019, or excludes liability that cannot lawfully be excluded.
14. Changes to these terms
We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order.
15. Governing law and jurisdiction
These Terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.
16. Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and the rules made thereunder, the details of our Grievance Officer are:
Mr. Sunil Raj — Grievance Officer
Omshree Sales Corporation
B-674, Romata Street, Ahmedabad, Gujarat – 380001, India
Email: support@omshreesalescorporation.in
Phone / WhatsApp: +91 99244 56745
Working hours: Monday to Saturday, 9:00 AM to 6:00 PM IST
We acknowledge every complaint within 48 hours of receipt and aim to resolve it within one month.
17. Contact
Omshree Sales Corporation
B-674, Romata Street, Ahmedabad, Gujarat – 380001, India
Phone / WhatsApp: +91 99244 56745
Email: support@omshreesalescorporation.in